Today Transport for London has released a statement saying that they would not be renewing Uber’s license in the city.
The TFL said that Uber “is not fit and proper to hold a private hire operator licence”.
The complaints against Uber included that they “demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications”.
Uber currently has 3.5 million customers and has 21 days to appeal the decision. In the meantime, if they don’t win, customers will have until the 30th September to use the service before it will cease operating.
Uber previously held a London private hire operator licence.
These licenses are handed out by the transport for London department. They must be applied for by any forms of transport that can be hired.
That included companies that hire out cars for functions, events or stag and hen parties. Even private London tour guides must apply.
The licences can last up to 5 years – however, the TFL has full discretion over how long they choose to give.
The licences rules and requirements must be met.
These included making sure all drivers can communicate in English. The TFL states that ‘It is essential for public safety that all licensed private hire drivers are able to communicate in English at an appropriate level. Drivers need to be able to communicate with passengers to discuss a route or fare’
This regulation came into force in 2016 to improve customer care and service quality.
Drivers names and details must also be provided to the TfL, this includes personal data but also vehicle data. This is so that the TFL can keep track of how many drivers are on the road and have access to the vehicles.
The ongoing feud between uber and regulators had taken a turn for the worse after bad publicity and rumours were fired that they might be banned from London.
The TFL has taken up their case against tuber because of their lax attitude and background checks and their obscure method of obtaining medical certificates.
This decision has been backed by the mayor of London as well as many of Uber’s competitors. The Licensed Taxi Drivers Association, one of Uber’s fiercest rivals issued a statement saying ‘“Since it first came onto our streets Uber has broken the law, exploited its drivers and refused to take responsibility for the safety of passengers,”